Toshiba America Business Solutions Wins "First in Class" Award for Dealer Support
Oct. 10, 2012 - Toshiba America Business Solutions, Inc. has announced it has been recognized as a "First in Class" MFP Manufacturer for Dealer Support by Marketing Research Consultants, Inc. (MRC), a New Jersey-based office products industry consulting firm. The recognition was given as a result of MRC's 27th Annual Dealer Survey that identified Toshiba for its high level of service and support to the independent dealers who promote and sell its products.
"Toshiba as an organization is thankful for this recognition. The MRC award is one the MFP industry's highest honors, and we are again humbled by the recognition from our dealer partners," says Mark Mathews, president and chief executive officer, Toshiba America Business Solutions, Inc. "Maintaining healthy relationships with our dealers and providing them with support are clearly some of Toshiba's greatest strengths, and we will continue to make dealer relationships a priority as we approach 2013."
Marketing Research Consultants' Dealer Survey Awards are based on feedback from independent office technology dealers representing all copier/multi-function product (MFP) vendors in the industry, and all regions of the country. Participating dealers were asked to rank their primary and secondary vendors in four key performance categories: Corporate Support, Distribution, Product Line, and Inventory.